If the items you bought from Footaction didn’t meet your expectations, then you can exchange them.
- To find a store near you click here.
To return to our Distribution Center for refund or exchange click here.
Here's what you need to know for store/mail returns and exchanges:
- You have up to 45 days from the date you received your items to complete the return.
- The items must be in new condition and repackaged in the original box with all tags and packaging included.
- You'll receive a credit in the original payment method once we get your items.
- Restock fees may apply.
- Our shipping partners suggest returns will reach us in 3-7 business days.
Follow these steps to start an exchange:
- Tell us the items you'd like to return.
- Send the items back to us (shipping speeds vary by carrier).
- Once we receive your package, we'll ship your new items.
Keep your email address, SKU, and order number handy.
Klarna returns and exchanges
Here's how returns and exchanges work with Klarna.