If the items you bought from Footaction didn’t meet your expectations, then you can return them for a refund or exchange.
- To find a store near you click here.
To return to our Distribution Center for refund or exchange click here.
- Returns received more than 45 days after shipment date will not be accepted and will be returned to sender.
- Our guarantee: It'll fit or we'll exchange it for free!
- You have up to 45 days from the date you received your items to complete the return.
- The items must be in new condition and repackaged in the original box with all tags and packaging included.
- Returns, exchanges, and refunds are subject to our return and exchange policy.
- You'll receive a credit in the original payment method once we get your items.
- Restock fees may apply.
- On average, returns will reach us in 3-7 business days.
*There will be $6.99 deducted from your refund when a Ready Returns Label is used, and a Refund” is selected. There is no charge for the Ready Returns Label if an “Exchange” is requested.
The fine print
- We don't accept COD returns.
- We don't accept international returns.
- Our free exchange policy excludes bulk orders and orders shipped directly from the manufacturer.
- Free return shipping is limited to standard delivery within the contiguous United States and APO/FPO addresses.
- If you request express or overnight shipping for your exchange, then you'll cover the full shipping cost.
- We'll send your exchanged items to one address.
Klarna returns and exchanges
Here's how returns and exchanges work with Klarna.