If the items you bought from Footaction didn’t meet your expectations, then you can return them for a refund or exchange.
- To find a store near you click here.
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To return to our Distribution Center for refund or exchange click here.
- Returns received more than 45 days after shipment date will not be accepted and will be returned to sender.
- Our guarantee: It'll fit or we'll exchange it for free!
- You have up to 45 days from the date you received your items to complete the return.
- The items must be in new condition and repackaged in the original box with all tags and packaging included.
- Returns, exchanges, and refunds are subject to our return and exchange policy.
- You'll receive a credit in the original payment method once we get your items.
- Restock fees may apply.
- On average, returns will reach us in 3-7 business days.
*There will be $6.99 deducted from your refund when a Ready Returns Label is used, and a Refund” is selected. There is no charge for the Ready Returns Label if an “Exchange” is requested.
Please keep your return tracking number and order number for reference should you need to contact us about your return or exchange.
The fine print
- We don't accept COD returns.
- We don't accept international returns.
- Our free exchange policy excludes bulk orders and orders shipped directly from the manufacturer.
- Free return shipping is limited to standard delivery within the contiguous United States and APO/FPO addresses.
- If you request express or overnight shipping for your exchange, then you'll cover the full shipping cost.
- We'll send your exchanged items to one address.
Klarna returns and exchanges
Here's how returns and exchanges work with Klarna.